Business Compliance & Policies
Welcome to our Business Policy and Compliance Page. This page ensures transparency and compliance with international payment processing standards, as required by Stripe and global card networks. Below you will find detailed information about our services, customer support, and legal policies.
At Xcelerated Biz, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information, including how we handle SMS communications. By using our website or services, you agree to the practices described in this policy.
Product & Service Information
We offer a range of digital products and services designed to empower professionals and investors through education and strategic support. Our offerings include:
-Online coaching programs tailored to business owners, virtual assistants, and investors seeking to grow their income and impact.
-Digital courses covering topics such as virtual assistance, financial freedom, real estate investing, and business development.
-Real estate guidance, including investor bootcamps, masterclasses, and strategic mentorship for both new and experienced real estate investors.
Each product or service comes with a detailed description, clear objectives, pricing, and visual content to help you make an informed decision before purchasing.
All services are delivered digitally unless otherwise specified. Access is typically granted immediately upon confirmation of payment via email.
Information We Collect
We may collect the following information:
Full name
Email address
Mobile phone number
Billing information (if applicable)
Browsing data via cookies or other technologies
How We Use Your Information
We use your personal information to:
Provide the products or services you request
Manage appointments, reminders, or follow-ups
Send administrative or account-related information
Send promotional communications, with your consent
Comply with legal or regulatory requirements
Sharing Your Information
We do not share, sell, or rent your phone number or any personal information with third parties or affiliate companies for marketing purposes.
SMS Communication & Consent
By opting in to receive SMS messages from Xcelerated Biz, you agree to the following terms:
4.1. SMS Consent Purpose
Phone numbers collected for SMS consent will not be shared with third parties for marketing purposes.
4.2. Types of SMS Messages You May Receive
You may receive messages related to:
Appointment reminders
Service confirmations or follow-ups
Account or billing information
Promotions or special offers (with prior consent)
Example:
"Hello, this is a friendly reminder of your upcoming coaching session with Xcelerated Biz Coaching. This session will be held online (Austin, TX timezone) on Wednesday, August 14th at 3:00 PM CT. Reply STOP to unsubscribe from SMS messaging."
4.3. Message Frequency
Message frequency may vary depending on the type of communication. Typically, you may receive up to 2 to 5 messages per week.
Example:
"You may receive up to 2 SMS messages per week regarding your appointments or account status."
4.4. Message and Data Rates Standard message and data rates may apply. Charges depend on your mobile carrier’s pricing plan and whether messages are sent domestically or internationally.
5. Opt-Out Instructions
You can unsubscribe from SMS messaging at any time by replying STOP to any message you receive. Once you opt out, you will no longer receive SMS communications.
To resubscribe, simply reply START at any time.
6. Help & Support
If you're experiencing issues with our SMS messaging:
Reply with the keyword HELP
Or contact us at [email protected]
8. Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
9. Standard Messaging Disclosure
Message and data rates may apply.
Messaging frequency may vary by user.
You can opt out at any time by replying STOP.
For help, reply HELP or email us at [email protected].
10. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, analyze traffic, and deliver personalized content. You may adjust your browser settings to disable cookies if you prefer.
11. Information Security
We implement appropriate technical and organizational measures to safeguard your information against unauthorized access, misuse, or loss.
12. Your Rights
You have the right to:
Request access to your personal information
Correct any inaccuracies
Request deletion of your data
Withdraw your SMS consent at any time
To exercise these rights, please email us at [email protected]
13. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. The date of the most recent update will always be posted at the top of this page.
Pricing & Currency
All prices are clearly displayed in USD (United States Dollars) throughout our website, including product pages, checkout, and confirmation emails. What you see is what you pay — there are no hidden fees or additional charges.
Accepted Payment Methods
We accept the following payment methods:
Visa
MasterCard
American Express
Discover
PayPal
Zelle
All transactions are securely processed through Stripe, which complies with PCI DSS standards.
Customer Support
We are committed to providing exceptional customer service. For any questions or support, please contact us via:
📧 Email: [email protected]
📞 Phone: +1 (512) 900-9763
Our team typically responds within 24–48 business hours.
Policies
Refund Policy
We offer a 20-day refund policy applicable to all our products and services. If you are not satisfied with your purchase, you may request a refund within 20 days of the transaction date.
To initiate a refund, please contact us at [email protected] with your purchase details.
Shipping Policy
Our services are primarily digital and are delivered via email or online access portals. If any physical shipping applies, delivery timelines and tracking information will be clearly provided during checkout.
Return Policy
Returns are only applicable to physical products (if any). Due to the nature of digital product delivery, we do not accept returns on digital items unless explicitly stated otherwise.
Cancellation Policy
Subscriptions can be canceled at any time through your account dashboard or by contacting our support team at [email protected]. Once canceled, access will remain valid through the end of the current billing period. No further charges will be applied after cancellation.
Privacy Policy
We value your privacy. Your personal data is used solely to process your order, improve your experience, and support your journey with us. You can read our full privacy policy here:
Business Information
Business Name: Xcelerated Biz Coaching
Registered in: Texas, USA
Promotions
We do not offer free trials. However, we occasionally run limited-time discounts with clear terms and conditions displayed on the checkout page. These offers are transparently stated, including:
Discounted price
Validity period
Any restrictions or expiration details
Please review each promotional offer carefully before completing your purchase.
Security
Your security is our priority. Our entire website is protected with SSL encryption (HTTPS) to ensure your information remains private. All payments are processed securely via Stripe, a certified PCI Service Provider Level 1 — the highest level of certification in the payments industry.
